All Homdec product are eligible for free replacement/refund within 7 days of delivery, in the unlikely event of damaged, defective or different/wrong item delivered to you. Please keep the product in its original packaging for successful return pick-up. We may contact you to ascertain the damage or defect prior to issuing refund/replacement. For more information, kindly go through our Return and Cancellation Policy.
What makes Homdec’s metal beds special?
At Homdec, we blend modern design and durability in our metal beds. We use top-grade metals for longevity and apply innovative design principles to offer comfort, style, and space-saving features. Each piece is meticulously crafted, reflecting our commitment to quality.
Do you provide any customer support if I need assistance?
Yes, you can reach us out for any inquiries or assistance at our customer care number: +91 9265716326 (11 am to 5 pm – Mon to Fri) or email us at homdecfurniture@gmail.com
Do you offer any special beds for adults?
Absolutely! We offer a variety of adult-friendly options, such as king-size metal bed frames and queen-size metal beds.
Do you have beds for small rooms or kids?
Yes, we offer space-saving metal loft beds and metal bunk beds, which are great solutions for small rooms and kids’ spaces.
Are there any shipping charges?
All shipments from Homdec, are free of charge.
How can I track my order?
You can track your order via the Tracking ID provided to you via Email/SMS/WhatsApp.
Do you offer a warranty on the metal beds?
Yes, we provide a two-year warranty against manufacturing defects for all Homdec metal beds.
What if I have to return or exchange my product?
Homdec has an exchange, return, and cancellation policy. You can request an exchange within 10 days of delivery provided the goods are unused, uninstalled, and in saleable condition.
How can I buy a metal bed from Homdec?
Select the best metal bed that matches your style, add it to the cart, and proceed to checkout. You can then select your payment method from options like VISA, UPI, RuPay, Maestro, and Mastercard.
What types of metal beds are available at Homdec?
Homdec offers a wide range including king-size metal beds, queen-size metal beds, single metal beds, double metal beds, bunk metal beds, and loft metal beds.
What is the estimated delivery time?
The estimated delivery time of our products is 10 to 12 days from the date of order placed.
Do you ship to my city & location?
We deliver to more than 430 cities across India. You can check by entering Pin code of your city under Pin code Serviceability check Tab.
What if I face any issue with furniture installation?
You can get in touch with our Service Team for any service request – homdecfurniture@gmail.com or contact us on +91 9265716326 for urgent queries.
What warranty does Homdec have for its products?
All Homdec Products has the warranty of 2(two) years. Kindly refer to the terms and conditions pertaining to eligibility of warranty.
What if I receive a damaged product?
In case you receive a damaged or defective product, please bring it to the notice of the delivery personnel immediately. In case you notice an issue later, please call us +91 9265716326 or write to us at homdecfurniture@gmail.com Our team will assess the damage and get back to you within 48 Hours. Depending on the degree of damage, we will either repair the product or offer you a replacement.
Can I cancel my order?
Yes, you can cancel the order. You will not be charged for cancelling within 24 hours of Order Placed. You can get in touch with us at homdecfurniture@gmail.com or +91 9265716326 for any cancellation related query.