FAQ
What is the estimated delivery time?
The estimated delivery time of our products is 10 to 12 days from the date of order placed.
Do you ship to my city & location?
We deliver to more than 430 cities across India. You can check by entering Pin code of your city under Pin code Serviceability check Tab.
What if I face any issue with furniture installation?
You can get in touch with our Service Team for any service request - support@homdecfurniture.com or contact us on +91 9265716326 for urgent queries.
What warranty does Homdec have for its products?
All Homdec Products has the warranty of 2(two) years. Kindly refer to the terms and conditions pertaining to eligibility of warranty.
What if I receive a damaged product?
In case you receive a damaged or defective product, please bring it to the notice of the delivery personnel immediately. In case you notice an issue later, please call us +91 9265716326 or write to us at support@homdecfurniture.com
Our team will assess the damage and get back to you within 48 Hours. Depending on the degree of damage, we will either repair the product or offer you a replacement.
Can I cancel my order?
Yes, you can cancel the order. You will not be charged for cancelling within 24 hours of Order Placed. You can get in touch with us at support@homdecfurniture.com or +91 9265716326 for any cancellation related query.
What is the Return Policy?
All Homdec product are eligible for free replacement/refund within 7 days of delivery, in the unlikely event of damaged, defective or different/wrong item delivered to you. Please keep the product in its original packaging for successful return pick-up. We may contact you to ascertain the damage or defect prior to issuing refund/replacement. For more information, kindly go through our Return and Cancellation Policy.