At Homdec Furniture, customer satisfaction is our top priority. We aim to provide a smooth and reliable shopping experience. If you are not completely satisfied with your purchase, please review our Returns & Refunds policy below.

Eligibility for Returns

You may request a return if the product delivered is damaged, defective, incorrect, or has a manufacturing defect.

Important Conditions

  • Return requests must be raised within 48 hours of delivery.
  • Products must be unused, unassembled, and in original packaging with all tags and accessories intact.

Non-Returnable Items

  • Products damaged due to misuse or mishandling.
  • Normal wear and tear after use.
  • Customized or made-to-order furniture.
  • Clearance or sale items unless damaged during delivery.

How to Request a Return

  1. Contact our support team within 48 hours of delivery.
  2. Share your order number, product images, and issue details.
  3. Our team will review and guide you through the return process.

Refund Policy

  • Refunds are processed after quality inspection.
  • Approved refunds are credited to the original payment method.
  • Processing time is 7–10 business days.

Replacement Policy

Customers may opt for a replacement instead of a refund, subject to product availability.

Shipping Charges

  • Defective or incorrect products: shipping covered by Homdec Furniture.
  • Other approved returns: shipping charges may apply.

Contact Us

Email: support@homdecfurniture.com

Phone: +91 92657 16326